PRODUCT INFO
- How are they Printed?
- We use digital printing and large format inkjet printers. The resulting poster looks crisp, with vibrant full-colour designs.
- How thick is the paper?
- It depends on the paper stock or material you choose for your specific poster. Here’s a breakdown of our poster paper stock weights:
- Standard Matte: 180gsm
- Premium Glossy: 275gsm
- It depends on the paper stock or material you choose for your specific poster. Here’s a breakdown of our poster paper stock weights:
- Does my custom poster come with a frame?
- No. We believe frames are a personal choice.
- Will my custom poster fit into a standard frame?
- Yes. All of our poster offerings should fit into standard frames without issue.
- Does my custom poster print come with a white border effect?
- Yes. All of our poster offerings have a white border effect to ensure all the artwork is visible and not obscured by your chosen picture frame.
If you have any further questions, please do not hesitate to contact us.
Shipping Info
All items are made-to-order in our Melbourne production facility. You will receive a notification email with tracking information when your order is on its way.
- Production time
- Normally our prints will leave our production facility within 5 – 7 business days. Â
- Shipping time
- (Australia customers)
- 3 – 5 business days for metro areas.  5 – 10 business days for WA, NT, TAS and rural areas.
- (International customers)
- Normally allow 10 – 20 business days.Â
- (Australia customers)
- Which couriers do you use?
- We use Australia Post to deliver your product(s) in Australia. Products for international customers, we use a variety of international couriers.
- How will my poster print be packaged?
- Your product will be packaged in mailing tubes.
- Can I arrange for my own delivery provider / courier to deliver my order?
- We’re sorry, but because of our production process, we can’t accommodate special delivery requests.
If you have any further questions, please do not hesitate to contact us.
Returns Policy
We stand by everything we sell, 100%. So if you’re not satisfied with your order for any reason, neither are we.
Replacement
In the unlikely event that your product arrives damaged, we will happily replace it at no extra cost. If your product arrives with any defect, we will arrange a replacement, too. Please contact us within 7 days upon receiving your product should you need assistance.
7 day Return PolicyÂ
We want you to love your art. If you do change your mind, we have a 7 day return policy. You can return your product to us within 7 days and we will arrange a store credit.
All returns must be “as new” condition and packaged securely in the original packaging.
The customer will be responsible for return shipping costs.
To request a return, please contact us as soon as possible.
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