Shipping Policy

Our Shipping Policy was last updated on 3rd October, 2022

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to BAXY71ART
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to Baxy71Art, accessible from https://baxy71art.com
  • You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at BAXY71ART. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping rates & delivery estimates

BAXY71ART offers free shipping Australia wide for orders over $50.

As Baxy71Art offers a print on demand service for print orders, shipping times will be dependent on their print service provider.  These times can vary between different products, however, we endeavor to have your product delivered within 14 days.  You will receive another notification when your order has shipped along with the shipper’s tracking number. 

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

International Shipping Policy

Yes, we, Baxy71Art, do ship internationally. We offer international shipping to the following countries:

North America RegionSouth America RegionCanada
Asia RegionOceania RegionEurope
Africa  

At this time, we do not ship to:

  • Russia
  • Ukraine

Shipment processing times

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

As Baxy71Art offers a print on demand service for print orders, shipping times will be dependent on their print service provider.  These times can vary between different products, however, we endeavor to have your product delivered within 14 days.  You will receive another notification when your order has shipped along with the shipper’s tracking number. 

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Returns

International orders are non-refundable and all sales are final.  By placing an order on our website all international customers agree to these terms.

Customs, Duties and Taxes

BAXY71ART is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

BAXY71ART is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

Frequently asked questions

Q: Do I get tracking info? Where can I find it?
A: Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). Tracking availability depends on the different carriers we use. If tracking is available, we’ll send the tracking code in your shipment confirmation email.

Q: Which couriers do you use?
A: We use Australia Post to deliver items in your order that we print in our Australian. Products not printed in Australia are delivered using a variety of international couriers.

Q: Why can’t my order be delivered to my P.O box?
A: Due to the various delivery couriers we use, we cannot guarantee delivery to P.O boxes.

Q: Can I arrange for my own delivery provider / courier to deliver my order?
A: We’re sorry, but because of our production process, we can’t accommodate special delivery requests.

Q: Will my order be delivered during business hours?
A: Typically, all deliveries will be made during normal business hours from Monday to Friday.

Q: My package was supposed to arrive today, but I haven’t received it yet. What should I do?
A: Packages may arrive as late as 6pm (local time), so it may arrive later in the day. If available, you can also view your tracking information in your Order History under My Account. And feel free to Contact us at any time – we’re happy to help.

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